Refund policy
Article 11: Withdrawal period
In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving a reason, within fourteen (14) days of the date of receipt of his order. The right of withdrawal may be exercised by contacting the Company as follows: filing a complaint to the address /span>10 allee of the bret . We inform Customers that, in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, this right of withdrawal cannot be exercised for any item that has a manufacturing or routing process in progress. If the right of withdrawal is exercised within the aforementioned time frame, the price of the product or products purchased and the shipping costs will be refunded, with the return fee remaining at the Customer's expense. The returns of the products are to be made in their original and complete state (packaging, accessories, instructions...); if possible, they should be accompanied by a copy of the proof of purchase. In accordance with the legal provisions, you can request the standard form of withdrawal to address us at the following address: filing a complaint to the address /span>10 allee de bret . Refund procedure: the refund procedure can be carried out after an investigation into the product or products purchased, plus details of a complaint to the address /span>10 allee de bret
In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving a reason, within fourteen (14) days of the date of receipt of his order. The right of withdrawal may be exercised by contacting the Company as follows: filing a complaint to the address /span>10 allee of the bret . We inform Customers that, in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, this right of withdrawal cannot be exercised for any item that has a manufacturing or routing process in progress. If the right of withdrawal is exercised within the aforementioned time frame, the price of the product or products purchased and the shipping costs will be refunded, with the return fee remaining at the Customer's expense. The returns of the products are to be made in their original and complete state (packaging, accessories, instructions...); if possible, they should be accompanied by a copy of the proof of purchase. In accordance with the legal provisions, you can request the standard form of withdrawal to address us at the following address: filing a complaint to the address /span>10 allee de bret . Refund procedure: the refund procedure can be carried out after an investigation into the product or products purchased, plus details of a complaint to the address /span>10 allee de bret